Shipping policy

Last updated: 10 August 2026

SHIPPING POLICY

Nettie's Nah Joke Hot Peppersauce Inc. ships within Canada only.

Shipping rates

Standard shipping is a flat $8.00 CAD on orders under $27.00.

Orders of $27.00 CAD or more ship free. Every pack of two bottles or more reaches this amount, so all packs ship free.

Rates are calculated at checkout and are shown before you pay. All prices are in Canadian dollars.

Where we ship

We currently ship to addresses in Canada only. We are not able to ship internationally at this time. If you are outside Canada and would like to order, please contact us at nettie@nahjoke.com.

Processing and delivery

Every order is packed by hand in small batches. You will receive a shipping confirmation email as soon as your order is on its way. Delivery times within Canada vary by destination and by carrier.

Delivery estimates are not guaranteed. Shipment costs and dates are subject to change from the costs and dates quoted due to unforeseen circumstances, including carrier delays and weather.

Incorrect addresses

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders delivered to an address entered incorrectly. If a parcel is returned to us because the address was wrong or undeliverable, we will contact you to arrange re-shipment, and additional shipping charges may apply.

Damaged or missing orders

If your order arrives damaged, or does not arrive at all, contact us at nettie@nahjoke.com within ten (10) business days of the expected delivery date, with photographs where the goods are damaged. Where the fault is ours we will bear the shipping and handling charges for re-shipping. See our Return Policy for the full procedure.